PROMOTION TERMS & CONDITIONS

From time to time, Steve Madden Australia may launch promotions and special offers in store and online. Please familiarise yourself with our terms and conditions below. Should you require any assistance, please feel free to contact our Customer Service team.

Unique Offers

  • Applies to customers who receive a unique promo code or discount offer from Steve Madden
  • Offer may be a $ or % reduction. This will be specified in terms of specific promotion.
  • Redeemable within specified date range
  • Product exclusions may apply
  • Prices as marked
  • Offer is redeemable at participating Steve Madden locations (as specified, noting this may exclude Concession or Marketplace locations)
  • This offer cannot be used in conjunction with any other discount or promotional offer
  • This offer is unique and can only be redeemed once per customer.

Welcome Offer

  • 10% or 20% discount off full price transaction
  • Applies to customers who receive a unique promo code / welcome offer from Steve Madden
  • Available to customers who sign up to receive Steve Madden communications via relevant sign-up mechanism
  • Redeemable within specified date range
  • Product exclusions may apply
  • Prices as marked
  • Discount applied at checkout
  • Offer is redeemable at participating Steve Madden locations
  • This offer cannot be used in conjunction with any other discount or promotional offer
  • This offer is unique and can only be redeemed once per customer.

Spend and Save

  • Offers when spend of specified $ amount of is achieved, triggering a $ or % reduction of specific amount will be made against that transaction
  • This offer cannot be used in conjunction with any other discount or promotional offer
  • Discount applied at checkout
  • For a limited time only or within specified date range
  • Specified dates subject to change
  • Price as marked
  • Product exclusions may apply
  • While stocks last
  • Offer may be valid on full price items only or on all items. This will be specified in terms of specific promotion.
  • Offer excludes gift cards and shipping costs

Locational Based Offers

  • On occasion we may run promotional offers that are location specific. This may be offered exclusively and in relation to a particular store, group of stores, brand, state, territory or country.
  • Location included in the offer will be specified on relevant promotional materials and terms and conditions
  • Offer will be specified on relevant promotional materials with terms and conditions
  • Offer may be a $ or % reduction. This will be specified in terms of specific promotion.
  • Non-specified locations will be excluded from the offer
  • For a limited time only or within specified date range
  • Specified dates subject to change
  • Price as marked
  • Product exclusions may apply
  • While stocks last
  • Discount applied at checkout

App Exclusive Offers

  • Discount applied at checkout
  • Offer may be valid on full price items only or on all items. This will be specified in terms of specific promotion.
  • Excludes gift card purchases and shipping costs
  • For a limited time only
  • This offer cannot be used in conjunction with any other discount or promotional offer
  • Whilst stocks last
  • Product exclusions may apply

% Off Storewide

  • Discount applied at checkout
  • Full price, sale items and final clearance items
  • Excludes gift card purchases and shipping costs
  • For a limited time only
  • This offer cannot be used in conjunction with any other discount or promotional offer

% Off Full Price Items

  • Discount applied at checkout
  • Full price items only
  • Excludes sale items, final clearance items, gift card purchases and shipping costs
  • For a limited time only
  • Specified dates subject to change
  • This offer cannot be used in conjunction with any other discount or promotional offer

Black Friday/Cyber Monday

  • Offer excludes gift cards and shipping costs
  • Prices as marked
  • Offer may be valid on full price items only or on all items. This will be specified in terms of specific promotion.
  • While stocks last
  • Not in conjunction with any other discount or promotional offer, unless otherwise specified
  • Product exclusions apply

$, % or Up To %, Promotions Off Selected Styles

  • Selected items only
  • This offer cannot be used in conjunction with any other discount or promotional offer
  • For a limited time only
  • Specified dates subject to change
  • Prices as marked
  • Product exclusions apply
  • While stocks last
  • Offer excludes gift cards and shipping costs

Sale

  • Prices as marked
  • Excludes full price items, gift card purchases and shipping costs
  • While stocks last
  • Not in conjunction with any other discount or promotional offer, unless otherwise specified

Mid Season Sale / End of Season Sale

  • Price as marked
  • Offer excludes full price items, gift cards and shipping costs
  • Available online and in-stores
  • Limited time only
  • While stocks last
  • Not in conjunction with any other discount or promotional offer, unless otherwise specified

Take A Further % Off Sale Items

  • To redeem offer, add relevant discount code at final stage of checkout
  • Offer available on Sale items only – excludes full price styles and shipping costs
  • Limited time only
  • While stocks last
  • Available online and in-store
  • Not in conjunction with any other discount, product marked as "final price" or any promotional offer

Updated 4 June 2025

GENERAL PROMOTION TERMS AND CONDITIONS

  1. Acceptance. By using or attempting to use the redemption code for an offer, you agree to accept and be bound by these terms and conditions.

  2. Offer Period. Promotions are only available for a limited time only, for as long as it is advertised on stevemadden.com.au. STEVE MADDEN has the right to cancel or change any promotion at any time without notice and in its sole discretion.

  3. Conditions. Promotions are not valid for cash or cash equivalent. Promotions cannot be applied to previous purchases nor combined with any other offers or discounts including price matching of any other retailer.

Promotions may not be combined with any other offers unless explicitly noted. Promotions will not always be replicated in-store. Qualifying promotion amount applies to merchandise only, excluding Gift Cards and shipping and handling charges (unless otherwise stated).

    1. Offers are non-transferable. All monetary amounts specified in these terms and conditions are in Australian dollars (AUD). Promotions may be subject to availability.

    2. 'Excluded Items' means sale items and electronic Gift Cards unless otherwise stated.

    3. Redemption. To redeem an offer during an Offer Period, enter the advertised redemption code into the promo code box during the checkout process or purchase using auto-applied code. A coupon code cannot be used in conjunction with any other offer. You can only use the redemption code once unless otherwise stated.

    4. Shipping. (6.1) Items will only be shipped to addresses within Australia. (6.2) It is the responsibility of the customer to ensure postal details are correct. If you are not available to accept the parcel it will be delivered to your nearest postal facility. It is the customers responsibility to arrange collection within 10 working days. Redelivery of the order will be charged at the customers expense.

    5. Returns. Returns and exchanges are subject to STEVE MADDEN return policy. If you return or seek a refund on any item purchased using a promotional offer, the value of the discount will not be refunded to you. Gift Cards or clearance items are not eligible for refund.

    6. Changes. STEVE MADDEN reserves the right to vary the terms and conditions of the offer by the company’s own discretion.

    7. Offers: (9.1) From time to time we may run promotions on our website which are subject to both these Terms and any additional promotion-specific Terms which are incorporated into these Terms by reference. You should ensure that you read the specific conditions that apply to each promotion. By proceeding to purchase you agree and accept the Terms of the applicable promotion(s).

    8. (9.2) Purchases made during a promotional period do not qualify for change of mind refunds or free returns under the company T&Cs. This does not affect your statutory rights.

    9. (9.3) Buy 1, Get 1 offers exclude clearance product unless stated otherwise. Discount will be applied to the cheapest product added to cart.

    10. (9.4) Gift with Purchase offers are limited time only, while stocks last. GWP codes can be redeemed off full price items only unless stated otherwise.

    11. (9.5) Site-wide offers include all published products onsite unless stated otherwise.

    12. (9.6) Free Gift Card offers will receive 1 Gift Card per order where conditions are met. Gift Cards cannot be exchanged for cash equivalent. For any returns or refunds granted at the discretion of Head Office (covered by statutory rights) during this type of promotion the Gift Card will be immediately cancelled or will be deducted from your refund.

    13. End Of Season Sale Promotion Terms and Conditions: To qualify, purchase any product on sale at the mark down price. Cannot be used with other codes or offers. Prices are as marked. Discount cannot be applied to previous purchases. This promotion is subject to all standard promotion T&Cs.

Â